Abhinay Puvvala, Veerendra-Kumar Rai. Governance Policies in IT Service Support. In Slimane Hammoudi, Michal Smialek, Olivier Camp, Joaquim Filipe, editors, ICEIS 2017 - Proceedings of the 19th International Conference on Enterprise Information Systems, Volume 1, Porto, Portugal, April 26-29, 2017. pages 512-519, SciTePress, 2017. [doi]
@inproceedings{PuvvalaR17, title = {Governance Policies in IT Service Support}, author = {Abhinay Puvvala and Veerendra-Kumar Rai}, year = {2017}, doi = {10.5220/0006312805120519}, url = {https://doi.org/10.5220/0006312805120519}, researchr = {https://researchr.org/publication/PuvvalaR17}, cites = {0}, citedby = {0}, pages = {512-519}, booktitle = {ICEIS 2017 - Proceedings of the 19th International Conference on Enterprise Information Systems, Volume 1, Porto, Portugal, April 26-29, 2017}, editor = {Slimane Hammoudi and Michal Smialek and Olivier Camp and Joaquim Filipe}, publisher = {SciTePress}, isbn = {978-989-758-247-9}, }