Anabel Quan-Haase, Joseph Cothrel, Barry Wellman. Instant Messaging for Collaboration: A Case Study of a High-Tech Firm. J. Computer-Mediated Communication, 10(4), 2005. [doi]
@article{Quan-HaaseCW05,
title = {Instant Messaging for Collaboration: A Case Study of a High-Tech Firm},
author = {Anabel Quan-Haase and Joseph Cothrel and Barry Wellman},
year = {2005},
doi = {10.1111/j.1083-6101.2005.tb00276.x},
url = {http://dx.doi.org/10.1111/j.1083-6101.2005.tb00276.x},
tags = {case study},
researchr = {https://researchr.org/publication/Quan-HaaseCW05},
cites = {0},
citedby = {0},
journal = {J. Computer-Mediated Communication},
volume = {10},
number = {4},
}