Social Interactions or Business Transactions?What customer reviews disclose about Airbnb marketplace

Giovanni Quattrone, Antonino Nocera, Licia Capra, Daniele Quercia. Social Interactions or Business Transactions?What customer reviews disclose about Airbnb marketplace. In Yennun Huang, Irwin King, Tie-Yan Liu, Maarten van Steen, editors, WWW '20: The Web Conference 2020, Taipei, Taiwan, April 20-24, 2020. pages 1526-1536, ACM / IW3C2, 2020. [doi]

@inproceedings{QuattroneNCQ20,
  title = {Social Interactions or Business Transactions?What customer reviews disclose about Airbnb marketplace},
  author = {Giovanni Quattrone and Antonino Nocera and Licia Capra and Daniele Quercia},
  year = {2020},
  doi = {10.1145/3366423.3380225},
  url = {https://doi.org/10.1145/3366423.3380225},
  researchr = {https://researchr.org/publication/QuattroneNCQ20},
  cites = {0},
  citedby = {0},
  pages = {1526-1536},
  booktitle = {WWW '20: The Web Conference 2020, Taipei, Taiwan, April 20-24, 2020},
  editor = {Yennun Huang and Irwin King and Tie-Yan Liu and Maarten van Steen},
  publisher = {ACM / IW3C2},
  isbn = {978-1-4503-7023-3},
}