Khaled Al Rabaiei, Fady Alnajjar, Amir Ahmad. Kano Model Integration with Data Mining to Predict Customer Satisfaction. Big Data Cogn. Comput., 5(4):66, 2021. [doi]
@article{RabaieiAA21,
title = {Kano Model Integration with Data Mining to Predict Customer Satisfaction},
author = {Khaled Al Rabaiei and Fady Alnajjar and Amir Ahmad},
year = {2021},
doi = {10.3390/bdcc5040066},
url = {https://doi.org/10.3390/bdcc5040066},
researchr = {https://researchr.org/publication/RabaieiAA21},
cites = {0},
citedby = {0},
journal = {Big Data Cogn. Comput.},
volume = {5},
number = {4},
pages = {66},
}