Emanuela Raffinetti. The Combined Median Rank-Based Gini Index for Customer Satisfaction Analysis. In Paolo Giudici, Salvatore Ingrassia, Maurizio Vichi, editors, Statistical Models for Data Analysis. Studies in Classification, Data Analysis, and Knowledge Organization, pages 289-296, Springer, 2013. [doi]
@incollection{Raffinetti13,
title = {The Combined Median Rank-Based Gini Index for Customer Satisfaction Analysis},
author = {Emanuela Raffinetti},
year = {2013},
doi = {10.1007/978-3-319-00032-9_33},
url = {http://dx.doi.org/10.1007/978-3-319-00032-9_33},
researchr = {https://researchr.org/publication/Raffinetti13},
cites = {0},
citedby = {0},
pages = {289-296},
booktitle = {Statistical Models for Data Analysis},
editor = {Paolo Giudici and Salvatore Ingrassia and Maurizio Vichi},
series = {Studies in Classification, Data Analysis, and Knowledge Organization},
publisher = {Springer},
isbn = {978-3-319-00031-2},
}