Nandini Raghavan, Robert M. Bell, Matthias Schonlau. Defection detection: using activity profiles to predict ISP customer vulnerability. In KDD. pages 506-515, 2000. [doi]
@inproceedings{RaghavanBS00,
title = {Defection detection: using activity profiles to predict ISP customer vulnerability},
author = {Nandini Raghavan and Robert M. Bell and Matthias Schonlau},
year = {2000},
doi = {10.1145/347090.347193},
url = {http://doi.acm.org/10.1145/347090.347193},
researchr = {https://researchr.org/publication/RaghavanBS00},
cites = {0},
citedby = {0},
pages = {506-515},
booktitle = {KDD},
}