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Preethi Raghavan, Rose Catherine, Shajith Ikbal, Nanda Kambhatla, Debapriyo Majumdar. Extracting Problem and Resolution Information from Online Discussion Forums. In P. Sreenivasa Kumar, Srinivasan Parthasarathy, Shantanu Godbole, editors, Proceedings of the 16th International Conference on Management of Data, 2010, Nagpur, India. pages 77, Allied Publishers, 2010. [doi]

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