Samar Rahi, Mazuri Abd. Ghani, Abdul Hafaz Ngah. Factors propelling the adoption of internet banking: the role of e-customer service, website design, brand image and customer satisfaction. IJBIS, 33(4):549-569, 2020. [doi]
@article{RahiGN20,
title = {Factors propelling the adoption of internet banking: the role of e-customer service, website design, brand image and customer satisfaction},
author = {Samar Rahi and Mazuri Abd. Ghani and Abdul Hafaz Ngah},
year = {2020},
doi = {10.1504/IJBIS.2020.105870},
url = {https://doi.org/10.1504/IJBIS.2020.105870},
researchr = {https://researchr.org/publication/RahiGN20},
cites = {0},
citedby = {0},
journal = {IJBIS},
volume = {33},
number = {4},
pages = {549-569},
}