Service quality monitoring in confined spaces through mining Twitter data

Mohammad Masoud Rahimi, Elham Naghizade, Mark Stevenson, Stephan Winter 0001. Service quality monitoring in confined spaces through mining Twitter data. J. Spatial Information Science, 21(1):229-261, 2020. [doi]

@article{RahimiNS020,
  title = {Service quality monitoring in confined spaces through mining Twitter data},
  author = {Mohammad Masoud Rahimi and Elham Naghizade and Mark Stevenson and Stephan Winter 0001},
  year = {2020},
  doi = {10.5311/JOSIS.2020.21.603},
  url = {https://doi.org/10.5311/JOSIS.2020.21.603},
  researchr = {https://researchr.org/publication/RahimiNS020},
  cites = {0},
  citedby = {0},
  journal = {J. Spatial Information Science},
  volume = {21},
  number = {1},
  pages = {229-261},
}