Jay Ramanathan, Rajiv Ramnath. Stakeholder Ontology and Mining for Improving Complex Services. IJISSS, 5(2):65-79, 2013. [doi]
@article{RamanathanR13,
title = {Stakeholder Ontology and Mining for Improving Complex Services},
author = {Jay Ramanathan and Rajiv Ramnath},
year = {2013},
doi = {10.4018/jisss.2013040105},
url = {http://dx.doi.org/10.4018/jisss.2013040105},
researchr = {https://researchr.org/publication/RamanathanR13},
cites = {0},
citedby = {0},
journal = {IJISSS},
volume = {5},
number = {2},
pages = {65-79},
}