Blaize Horner Reich, Sid L. Huff. Customer-oriented strategic systems. J. Strategic Inf. Sys., 1(1):29-37, 1991. [doi]
@article{ReichH91,
title = {Customer-oriented strategic systems},
author = {Blaize Horner Reich and Sid L. Huff},
year = {1991},
doi = {10.1016/0963-8687(91)90005-4},
url = {http://dx.doi.org/10.1016/0963-8687(91)90005-4},
researchr = {https://researchr.org/publication/ReichH91},
cites = {0},
citedby = {0},
journal = {J. Strategic Inf. Sys.},
volume = {1},
number = {1},
pages = {29-37},
}