Markus Reiter, Peter Fettke, Peter Loos. Towards a Reference Model for ecological IT Service Management. In Richard Baskerville, Michael Chau, editors, Proceedings of the International Conference on Information Systems, ICIS 2013, Milano, Italy, December 15-18, 2013. Association for Information Systems, 2013. [doi]
@inproceedings{ReiterFL13-1,
title = {Towards a Reference Model for ecological IT Service Management},
author = {Markus Reiter and Peter Fettke and Peter Loos},
year = {2013},
url = {http://aisel.aisnet.org/icis2013/proceedings/ServiceManagement/3},
researchr = {https://researchr.org/publication/ReiterFL13-1},
cites = {0},
citedby = {0},
booktitle = {Proceedings of the International Conference on Information Systems, ICIS 2013, Milano, Italy, December 15-18, 2013},
editor = {Richard Baskerville and Michael Chau},
publisher = {Association for Information Systems},
}