Systematic Review: Trust-Building Factors and Implications for Conversational Agent Design

Minjin Rheu, Ji Youn Shin, Wei Peng 0002, Jina Huh-Yoo. Systematic Review: Trust-Building Factors and Implications for Conversational Agent Design. International Journal of Human-Computer Interaction, 37(1):81-96, 2021. [doi]

@article{RheuSPH21,
  title = {Systematic Review: Trust-Building Factors and Implications for Conversational Agent Design},
  author = {Minjin Rheu and Ji Youn Shin and Wei Peng 0002 and Jina Huh-Yoo},
  year = {2021},
  doi = {10.1080/10447318.2020.1807710},
  url = {https://doi.org/10.1080/10447318.2020.1807710},
  researchr = {https://researchr.org/publication/RheuSPH21},
  cites = {0},
  citedby = {0},
  journal = {International Journal of Human-Computer Interaction},
  volume = {37},
  number = {1},
  pages = {81-96},
}