Raoul Rickenberg, Byron Reeves. The effects of animated characters on anxiety, task performance, and evaluations of user interfaces. In CHI. pages 49-56, 2000. [doi]
@inproceedings{RickenbergR00,
title = {The effects of animated characters on anxiety, task performance, and evaluations of user interfaces},
author = {Raoul Rickenberg and Byron Reeves},
year = {2000},
doi = {10.1145/332040.332406},
url = {http://doi.acm.org/10.1145/332040.332406},
researchr = {https://researchr.org/publication/RickenbergR00},
cites = {0},
citedby = {0},
pages = {49-56},
booktitle = {CHI},
}