Farida Ridzuan, Vidyasagar Potdar, Alex Talevski. Factors Involved in Estimating Cost of Email Spam. In David Taniar, Osvaldo Gervasi, Beniamino Murgante, Eric Pardede, Bernady O. Apduhan, editors, Computational Science and Its Applications - ICCSA 2010, International Conference, Fukuoka, Japan, March 23-26, 2010, Proceedings, Part II. Volume 6017 of Lecture Notes in Computer Science, pages 383-399, Springer, 2010. [doi]
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