Automated message prioritization: making voicemail retrieval more efficient

Meridith Ringel, Julia Hirschberg. Automated message prioritization: making voicemail retrieval more efficient. In Loren G. Terveen, Dennis R. Wixon, editors, Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, CHI 2002, Minneapolis, Minnesota, USA, April 20-25, 2002. pages 592-593, ACM, 2002. [doi]

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