Sérgio Hortas Rodrigues, Samuel Mascarenhas, João Dias, Ana Paiva. A Process Model of Empathy For Virtual Agents. Interacting with Computers, 27(4):371-391, 2015. [doi]
@article{RodriguesMDP15, title = {A Process Model of Empathy For Virtual Agents}, author = {Sérgio Hortas Rodrigues and Samuel Mascarenhas and João Dias and Ana Paiva}, year = {2015}, doi = {10.1093/iwc/iwu001}, url = {http://dx.doi.org/10.1093/iwc/iwu001}, researchr = {https://researchr.org/publication/RodriguesMDP15}, cites = {0}, citedby = {0}, journal = {Interacting with Computers}, volume = {27}, number = {4}, pages = {371-391}, }