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Janice Anne Rohn, Jared M. Spool, Mayuresh Ektare, Sanjay Koyani, Michael Muller, Janice Redish. Usability in practice: alternatives to formative evaluations-evolution and revolution. In Loren G. Terveen, Dennis R. Wixon, editors, Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, CHI 2002, Minneapolis, Minnesota, USA, April 20-25, 2002. pages 891-897, ACM, 2002. [doi]

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