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Ivanhoe Rozo Rojas, Flor Nancy Díaz Piraquive, Mayra Samara Ordoñez-Díaz, Yasser de Jesús Muriel Perea. Quality Measurement in Sterilization Processes at Healthcare Organization in Colombia Using Six Sigma Metrics. In Lorna Uden, I-Hsien Ting, Juan Manuel Corchado, editors, Knowledge Management in Organizations - 14th International Conference, KMO 2019, Zamora, Spain, July 15-18, 2019, Proceedings. Volume 1027 of Communications in Computer and Information Science, pages 297-306, Springer, 2019. [doi]

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