Anne Rose, Ben Shneiderman, Catherine Plaisant. An Applied Ethnographic Method for Redesigning User Interfaces. In Symposium on Designing Interactive Systems. pages 115-122, 1995. [doi]
@inproceedings{RoseSP95,
title = {An Applied Ethnographic Method for Redesigning User Interfaces},
author = {Anne Rose and Ben Shneiderman and Catherine Plaisant},
year = {1995},
doi = {10.1145/225434.225447},
url = {http://doi.acm.org/10.1145/225434.225447},
researchr = {https://researchr.org/publication/RoseSP95},
cites = {0},
citedby = {0},
pages = {115-122},
booktitle = {Symposium on Designing Interactive Systems},
}