Michael Rosemann. The Service Portfolio of a BPM Center of Excellence. In Jan vom Brocke, Michael Rosemann, editors, Handbook on Business Process Management 2, Strategic Alignment, Governance, People and Culture, 2nd Ed. International Handbooks on Information Systems, pages 381-398, Springer, 2015. [doi]
@incollection{Rosemann15,
title = {The Service Portfolio of a BPM Center of Excellence},
author = {Michael Rosemann},
year = {2015},
doi = {10.1007/978-3-642-45103-4_16},
url = {http://dx.doi.org/10.1007/978-3-642-45103-4_16},
researchr = {https://researchr.org/publication/Rosemann15},
cites = {0},
citedby = {0},
pages = {381-398},
booktitle = {Handbook on Business Process Management 2, Strategic Alignment, Governance, People and Culture, 2nd Ed},
editor = {Jan vom Brocke and Michael Rosemann},
series = {International Handbooks on Information Systems},
publisher = {Springer},
isbn = {978-3-642-45103-4},
}