Jerry L. Rosenberg. Capacity Planning as a Business Process. In David Morley, Jason G. Shane, Sue Felix, Bernard Domanski, John Boelens, Gordon R. Stauffer, Roberta S. Terkowitz, Tom Scoumperdis, H. Pat Artis, editors, 13th International Computer Measurement Group Conference, Orlando, FL, USA, December 7-11, 1987, Proceedings. pages 490-495, Computer Measurement Group, 1987.
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