Steven Ross, Elizabeth Brownholtz, Robert Armes. Voice user interface principles for a conversational agent. In Jean Vanderdonckt, Nuno Jardim Nunes, Charles Rich, editors, Proceedings of the 2004 International Conference on Intelligent User Interfaces, January 13-16, 2004, Funchal, Madeira, Portugal. pages 364-365, ACM, 2004. [doi]
@inproceedings{RossBA04a,
title = {Voice user interface principles for a conversational agent},
author = {Steven Ross and Elizabeth Brownholtz and Robert Armes},
year = {2004},
doi = {10.1145/964442.964536},
url = {http://doi.acm.org/10.1145/964442.964536},
tags = {principles},
researchr = {https://researchr.org/publication/RossBA04a},
cites = {0},
citedby = {0},
pages = {364-365},
booktitle = {Proceedings of the 2004 International Conference on Intelligent User Interfaces, January 13-16, 2004, Funchal, Madeira, Portugal},
editor = {Jean Vanderdonckt and Nuno Jardim Nunes and Charles Rich},
publisher = {ACM},
isbn = {1-58113-815-6},
}