Design criteria for public e-services - researchr publication authors

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Annie Röstlinger, Stefan Cronholm. Design criteria for public e-services. In Susan Newell, Edgar A. Whitley, Nancy Pouloudi, Jonathan Wareham, Lars Mathiassen, editors, 17th European Conference on Information Systems, ECIS 2009, Verona, Italy, 2009. pages 2663-2674, 2009. [doi]

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