Marie-Josée Roy, Olivier Boiral, Pascal Paillé. Pursuing quality and environmental performance: Initiatives and supporting processes. Business Proc. Manag. Journal, 19(1):30-53, 2013. [doi]
@article{RoyBP13,
title = {Pursuing quality and environmental performance: Initiatives and supporting processes},
author = {Marie-Josée Roy and Olivier Boiral and Pascal Paillé},
year = {2013},
doi = {10.1108/14637151311294859},
url = {http://dx.doi.org/10.1108/14637151311294859},
researchr = {https://researchr.org/publication/RoyBP13},
cites = {0},
citedby = {0},
journal = {Business Proc. Manag. Journal},
volume = {19},
number = {1},
pages = {30-53},
}