Nick Russell, Siobhan Muskett. Reaping the benefits of a responsive IT department. JIT, 8(1):50-57, 1993. [doi]
@article{RussellM93-0, title = {Reaping the benefits of a responsive IT department}, author = {Nick Russell and Siobhan Muskett}, year = {1993}, doi = {10.1057/jit.1993.7}, url = {http://dx.doi.org/10.1057/jit.1993.7}, researchr = {https://researchr.org/publication/RussellM93-0}, cites = {0}, citedby = {0}, journal = {JIT}, volume = {8}, number = {1}, pages = {50-57}, }