Paige S. Rutner, Feruzan Irani Williams, Constance Campbell, Cynthia K. Riemenschneider. The Politics of Emotion: Exploring Emotional Labor and Political Skill across Job Types within the IT/IS Profession. DATA BASE, 46(3):52-73, 2015. [doi]
@article{RutnerWCR15,
title = {The Politics of Emotion: Exploring Emotional Labor and Political Skill across Job Types within the IT/IS Profession},
author = {Paige S. Rutner and Feruzan Irani Williams and Constance Campbell and Cynthia K. Riemenschneider},
year = {2015},
doi = {10.1145/2804075.2804079},
url = {http://doi.acm.org/10.1145/2804075.2804079},
researchr = {https://researchr.org/publication/RutnerWCR15},
cites = {0},
citedby = {0},
journal = {DATA BASE},
volume = {46},
number = {3},
pages = {52-73},
}