Piia Rytilahti, Satu Miettinen, Hanna-Riina Vuontisjärvi. The Theoretical Landscape of Service Design. In Aaron Marcus, editor, Design, User Experience, and Usability: Design Discourse - 4th International Conference, DUXU 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I. Volume 9186 of Lecture Notes in Computer Science, pages 86-97, Springer, 2015. [doi]
@inproceedings{RytilahtiMV15, title = {The Theoretical Landscape of Service Design}, author = {Piia Rytilahti and Satu Miettinen and Hanna-Riina Vuontisjärvi}, year = {2015}, doi = {10.1007/978-3-319-20886-2_9}, url = {http://dx.doi.org/10.1007/978-3-319-20886-2_9}, researchr = {https://researchr.org/publication/RytilahtiMV15}, cites = {0}, citedby = {0}, pages = {86-97}, booktitle = {Design, User Experience, and Usability: Design Discourse - 4th International Conference, DUXU 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I}, editor = {Aaron Marcus}, volume = {9186}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-319-20885-5}, }