What determines user satisfaction in ERP projects: benefits, barriers or risks?

Ömür Y. Saatçioglu. What determines user satisfaction in ERP projects: benefits, barriers or risks?. J. Enterprise Inf. Management, 22(6):690-708, 2009. [doi]

@article{Saatcioglu09,
  title = {What determines user satisfaction in ERP projects: benefits, barriers or risks?},
  author = {Ömür Y. Saatçioglu},
  year = {2009},
  doi = {10.1108/17410390910999585},
  url = {http://dx.doi.org/10.1108/17410390910999585},
  researchr = {https://researchr.org/publication/Saatcioglu09},
  cites = {0},
  citedby = {0},
  journal = {J. Enterprise Inf. Management},
  volume = {22},
  number = {6},
  pages = {690-708},
}