John Sack. Friction in the scholarly workflow: Obstacles and opportunities. Inf. Services and Use, 37(1):17-22, 2017. [doi]
@article{Sack17, title = {Friction in the scholarly workflow: Obstacles and opportunities}, author = {John Sack}, year = {2017}, doi = {10.3233/ISU-170823}, url = {http://dx.doi.org/10.3233/ISU-170823}, researchr = {https://researchr.org/publication/Sack17}, cites = {0}, citedby = {0}, journal = {Inf. Services and Use}, volume = {37}, number = {1}, pages = {17-22}, }