Munish Saini, Kuljit Kaur Chahal, Rohan Verma, Antarpuneet Singh. Customer reviews as the measure of software quality. IET Software, 14(7):850-860, 2020. [doi]
@article{SainiCVS20,
title = {Customer reviews as the measure of software quality},
author = {Munish Saini and Kuljit Kaur Chahal and Rohan Verma and Antarpuneet Singh},
year = {2020},
doi = {10.1049/iet-sen.2019.0309},
url = {https://doi.org/10.1049/iet-sen.2019.0309},
researchr = {https://researchr.org/publication/SainiCVS20},
cites = {0},
citedby = {0},
journal = {IET Software},
volume = {14},
number = {7},
pages = {850-860},
}