Aita Salasoo, Mark Rosenstein, George H. Collier. Insight from Situated Action Analysis: the Case of telephone Operating Company Engineers. ACM SIGCHI Bull., 23(4):76, 1991. [doi]
@article{SalasooRC91,
title = {Insight from Situated Action Analysis: the Case of telephone Operating Company Engineers},
author = {Aita Salasoo and Mark Rosenstein and George H. Collier},
year = {1991},
doi = {10.1145/126729.1056074},
url = {https://doi.org/10.1145/126729.1056074},
researchr = {https://researchr.org/publication/SalasooRC91},
cites = {0},
citedby = {0},
journal = {ACM SIGCHI Bull.},
volume = {23},
number = {4},
pages = {76},
}