Manuel J. Sánchez-Franco, Angel Francisco Villarejo Ramos, Félix A. Martín-Velicia. The moderating effect of gender on relationship quality and loyalty toward Internet service providers. Information & Management, 46(3):196-202, 2009. [doi]
@article{Sanchez-FrancoRV09,
title = {The moderating effect of gender on relationship quality and loyalty toward Internet service providers},
author = {Manuel J. Sánchez-Franco and Angel Francisco Villarejo Ramos and Félix A. Martín-Velicia},
year = {2009},
doi = {10.1016/j.im.2009.02.001},
url = {http://dx.doi.org/10.1016/j.im.2009.02.001},
researchr = {https://researchr.org/publication/Sanchez-FrancoRV09},
cites = {0},
citedby = {0},
journal = {Information & Management},
volume = {46},
number = {3},
pages = {196-202},
}