A case study about the improvement of business process models driven by indicators

Laura Sánchez-González, Félix García, Francisco Ruiz 0001, Mario Piattini. A case study about the improvement of business process models driven by indicators. Software and Systems Modeling, 16(3):759-788, 2017. [doi]

@article{Sanchez-Gonzalez17,
  title = {A case study about the improvement of business process models driven by indicators},
  author = {Laura Sánchez-González and Félix García and Francisco Ruiz 0001 and Mario Piattini},
  year = {2017},
  doi = {10.1007/s10270-015-0482-0},
  url = {https://doi.org/10.1007/s10270-015-0482-0},
  researchr = {https://researchr.org/publication/Sanchez-Gonzalez17},
  cites = {0},
  citedby = {0},
  journal = {Software and Systems Modeling},
  volume = {16},
  number = {3},
  pages = {759-788},
}