ISO 9001 Standard: Developing and Validating a Survey Instrument

Marcos Alberto Sanchez-Lizarraga, Jorge Limon-Romero, Diego A. Tlapa, Yolanda A. Báez-López, Cesar Puente, Lizbeth Puerta-Sierra, Sinué Ontiveros. ISO 9001 Standard: Developing and Validating a Survey Instrument. IEEE Access, 8:190677-190688, 2020. [doi]

Authors

Marcos Alberto Sanchez-Lizarraga

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Jorge Limon-Romero

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Diego A. Tlapa

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Yolanda A. Báez-López

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Cesar Puente

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Lizbeth Puerta-Sierra

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Sinué Ontiveros

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