Why digital systems do not reach their full potential in organizations

Bengt L. Sandblad, Thomas Lind. Why digital systems do not reach their full potential in organizations. ACM Crossroads, 25(2):32-37, 2018. [doi]

@article{SandbladL18,
  title = {Why digital systems do not reach their full potential in organizations},
  author = {Bengt L. Sandblad and Thomas Lind},
  year = {2018},
  url = {https://dl.acm.org/citation.cfm?id=3301481},
  researchr = {https://researchr.org/publication/SandbladL18},
  cites = {0},
  citedby = {0},
  journal = {ACM Crossroads},
  volume = {25},
  number = {2},
  pages = {32-37},
}