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Studying the Effects of Cognitive Biases in Evaluation of Conversational Agents

Sashank Santhanam, Alireza Karduni, Samira Shaikh. Studying the Effects of Cognitive Biases in Evaluation of Conversational Agents. In Regina Bernhaupt, Florian 'Floyd' Mueller, David Verweij, Josh Andres, Joanna McGrenere, Andy Cockburn, Ignacio Avellino, Alix Goguey, Pernille Bjøn, Shengdong Zhao, Briane Paul Samson, Rafal Kocielnik, editors, CHI '20: CHI Conference on Human Factors in Computing Systems, Honolulu, HI, USA, April 25-30, 2020. pages 1-13, ACM, 2020. [doi]

Authors

Sashank Santhanam

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Alireza Karduni

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Samira Shaikh

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