Teresa Sarmento. Designing Mobile Service Experiences, the Role of Emotional Dimension. In Tom Gross, Jan Gulliksen, Paula Kotzé, Lars Oestreicher, Philippe A. Palanque, Raquel Oliveira Prates, Marco Winckler, editors, Human-Computer Interaction - INTERACT 2009, 12th IFIP TC 13 International Conference, Uppsala, Sweden, August 24-28, 2009, Proceedings, Part II. Volume 5727 of Lecture Notes in Computer Science, pages 852-855, Springer, 2009. [doi]
@inproceedings{Sarmento09,
title = {Designing Mobile Service Experiences, the Role of Emotional Dimension},
author = {Teresa Sarmento},
year = {2009},
doi = {10.1007/978-3-642-03658-3_94},
url = {http://dx.doi.org/10.1007/978-3-642-03658-3_94},
tags = {mobile},
researchr = {https://researchr.org/publication/Sarmento09},
cites = {0},
citedby = {0},
pages = {852-855},
booktitle = {Human-Computer Interaction - INTERACT 2009, 12th IFIP TC 13 International Conference, Uppsala, Sweden, August 24-28, 2009, Proceedings, Part II},
editor = {Tom Gross and Jan Gulliksen and Paula Kotzé and Lars Oestreicher and Philippe A. Palanque and Raquel Oliveira Prates and Marco Winckler},
volume = {5727},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-642-03657-6},
}