Helpdesk.Drew.Edu: Home Growing a Helpdesk Solution Using Open-Source Technology - researchr publication bibtex

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John Saul, Betsy Black, Erik Larsson. Helpdesk.Drew.Edu: Home Growing a Helpdesk Solution Using Open-Source Technology. In SIGUCCS. pages 289-293, 2000.

@inproceedings{SaulBL00,
  title = {Helpdesk.Drew.Edu: Home Growing a Helpdesk Solution Using Open-Source Technology},
  author = {John Saul and Betsy Black and Erik Larsson},
  year = {2000},
  tags = {source-to-source, peer-to-peer, open-source},
  researchr = {https://researchr.org/publication/SaulBL00},
  cites = {0},
  citedby = {0},
  pages = {289-293},
  booktitle = {SIGUCCS},
}

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