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Jacques Philippe Sauvé, Rodrigo Santos, Rodrigo Rebouças, Antão Moura, Claudio Bartolini. Change Priority Determination in IT Service Management Based on Risk Exposure. IEEE Transactions on Network and Service Management, 5(3):178-187, 2008. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: On the Risk Exposure and Priority Determination of Changes in IT Service ManagementJacques Philippe Sauvé, Rodrigo A. Santos, Rodrigo R. Almeida, José Antão Beltrão Moura. dsom 2007: 147-158 [doi]
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