Business modeling for service engineering: a case study in the IT outsourcing domain - researchr publication authors

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Gregor Scheithauer, Holger Kett, Joachim Kaiser, Susanne Hackner, Hao Hu, Guido Wirtz. Business modeling for service engineering: a case study in the IT outsourcing domain. In Sung Y. Shin, Sascha Ossowski, Michael Schumacher, Mathew J. Palakal, Chih-Cheng Hung, editors, Proceedings of the 2010 ACM Symposium on Applied Computing (SAC), Sierre, Switzerland, March 22-26, 2010. pages 118-123, ACM, 2010. [doi]

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