A new customer relation model for energy utilities

Massimiliano Schillaci, Paola Bisaglia, Andrea Giorgi. A new customer relation model for energy utilities. In 3rd IEEE PES Innovative Smart Grid Technologies Europe, ISGT Europe 2012, Berlin, Germany, October 14-17, 2012. pages 1-7, IEEE, 2012. [doi]

Authors

Massimiliano Schillaci

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Paola Bisaglia

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Andrea Giorgi

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