Mark Schouwenaar, Eleazer Martin. Process improvement: optimization of a telecommunications billing system. In Stephen E. Chick, Paul J. Sanchez, David M. Ferrin, Douglas J. Morrice, editors, Proceedings of the 35th Winter Simulation Conference: Driving Innovation, New Orleans, Louisiana, USA, December 7-10, 2003. pages 1843-1847, ACM, 2003. [doi]
@inproceedings{SchouwenaarM03,
title = {Process improvement: optimization of a telecommunications billing system},
author = {Mark Schouwenaar and Eleazer Martin},
year = {2003},
doi = {10.1145/1030818.1031071},
url = {http://doi.acm.org/10.1145/1030818.1031071},
tags = {optimization},
researchr = {https://researchr.org/publication/SchouwenaarM03},
cites = {0},
citedby = {0},
pages = {1843-1847},
booktitle = {Proceedings of the 35th Winter Simulation Conference: Driving Innovation, New Orleans, Louisiana, USA, December 7-10, 2003},
editor = {Stephen E. Chick and Paul J. Sanchez and David M. Ferrin and Douglas J. Morrice},
publisher = {ACM},
isbn = {0-7803-8132-7},
}