Ulrike Schultze. Complementing Self-Serve Technology with Service Relationships: A Study of Customers' Reasons for Going Online. In 9th Americas Conference on Information Systems, AMCIS 2003, Tampa, FL, USA, August 4-6, 2003. pages 28, Association for Information Systems, 2003. [doi]
@inproceedings{Schultze03,
title = {Complementing Self-Serve Technology with Service Relationships: A Study of Customers' Reasons for Going Online},
author = {Ulrike Schultze},
year = {2003},
url = {http://aisel.aisnet.org/amcis2003/28},
researchr = {https://researchr.org/publication/Schultze03},
cites = {0},
citedby = {0},
pages = {28},
booktitle = {9th Americas Conference on Information Systems, AMCIS 2003, Tampa, FL, USA, August 4-6, 2003},
publisher = {Association for Information Systems},
}