Robert M. Schumacher, Kirsten E. Jerch. Measuring usability in healthcare IT: it's a practice, not a competition. Interactions, 19(4):8-9, 2012. [doi]
@article{SchumacherJ12, title = {Measuring usability in healthcare IT: it's a practice, not a competition}, author = {Robert M. Schumacher and Kirsten E. Jerch}, year = {2012}, doi = {10.1145/2212877.2212881}, url = {http://doi.acm.org/10.1145/2212877.2212881}, researchr = {https://researchr.org/publication/SchumacherJ12}, cites = {0}, citedby = {0}, journal = {Interactions}, volume = {19}, number = {4}, pages = {8-9}, }