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Key Requirements for Predictive Analytical IT Service Management - Architectural Key Characteristics for a Cloud based Realization

Christopher Schwarz, Hans-Peter Bauer, Lukas Blödorn, Erwin Zinser. Key Requirements for Predictive Analytical IT Service Management - Architectural Key Characteristics for a Cloud based Realization. In Markus Helfert, Donald Ferguson, Víctor Méndez Muñoz, editors, CLOSER 2015 - Proceedings of the 5th International Conference on Cloud Computing and Services Science, Lisbon, Portugal, 20-22 May, 2015. pages 297-303, SciTePress, 2015. [doi]

Authors

Christopher Schwarz

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Hans-Peter Bauer

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Lukas Blödorn

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Erwin Zinser

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