Judy E. Scott, Dawn G. Gregg, Jae Hoon Choi. Lemon complaints: When online auctions go sour. Information Systems Frontiers, 17(1):177-191, 2015. [doi]
@article{ScottGC15, title = {Lemon complaints: When online auctions go sour}, author = {Judy E. Scott and Dawn G. Gregg and Jae Hoon Choi}, year = {2015}, doi = {10.1007/s10796-012-9394-5}, url = {http://dx.doi.org/10.1007/s10796-012-9394-5}, researchr = {https://researchr.org/publication/ScottGC15}, cites = {0}, citedby = {0}, journal = {Information Systems Frontiers}, volume = {17}, number = {1}, pages = {177-191}, }