Ada Scupola, Hanne Westh Nicolajsen. Using Social Media for Service Innovations: Challenges and Pitfalls. IJEBR, 9(3):27-37, 2013. [doi]
@article{ScupolaN13,
title = {Using Social Media for Service Innovations: Challenges and Pitfalls},
author = {Ada Scupola and Hanne Westh Nicolajsen},
year = {2013},
doi = {10.4018/jebr.2013070102},
url = {http://dx.doi.org/10.4018/jebr.2013070102},
researchr = {https://researchr.org/publication/ScupolaN13},
cites = {0},
citedby = {0},
journal = {IJEBR},
volume = {9},
number = {3},
pages = {27-37},
}