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Understanding and predicting user dissatisfaction in a neural generative chatbot

Abigail See, Christopher D. Manning. Understanding and predicting user dissatisfaction in a neural generative chatbot. In Haizhou Li 0001, Gina-Anne Levow, Zhou Yu, Chitralekha Gupta, Berrak Sisman, Siqi Cai, David Vandyke, Nina Dethlefs, Yan Wu, Junyi Jessy Li, editors, Proceedings of the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue, SIGdial 2021, Singapore and Online, July 29-31, 2021. pages 1-12, Association for Computational Linguistics, 2021. [doi]

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Abigail See

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Christopher D. Manning

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