Sagnika Sen, T. S. Raghu. Interdependencies in IT Infrastructure Services: Analyzing Service Processes for Optimal Incentive Design. Information Systems Research, 24(3):822-841, 2013. [doi]
@article{SenR13, title = {Interdependencies in IT Infrastructure Services: Analyzing Service Processes for Optimal Incentive Design}, author = {Sagnika Sen and T. S. Raghu}, year = {2013}, doi = {10.1287/isre.2013.0475}, url = {http://dx.doi.org/10.1287/isre.2013.0475}, researchr = {https://researchr.org/publication/SenR13}, cites = {0}, citedby = {0}, journal = {Information Systems Research}, volume = {24}, number = {3}, pages = {822-841}, }